Unit study guide

You will be qualified to enter this Exam only once. in that location is a 2-hour time limit for this attribute of Exam. Make sure to complete the examination by the end of Unit 6 on Tuesday evening. For each Item listed below, project sure you understand what the Item Is referring to, owe the schoolbook defines it and how it applies to business organizations.Planning ? Chapter 5 strategic Planning & Decision Making strategic Planning -Strategic Goals Tactical Planning ad hoc Goals & Plans Operational Planning Specific Procedures & Processes armorial bearing ? Organizations Basic Purpose Strategic peck Future Perspective SOOT summary Organizing Chapter 7 Organizing for Action Organizational chart Differentiation & Integration Dillon of Labor & strength Vertical Structure Authority frustrate of program line Delegation Responsibility, Accountability centralization Horizontal Structure Line DepartmentsStaff Departments Differentiations Functional, Divisional, Matrix, intercommunicate Centralized vs.. Decentralized Organizations Leading ? Chapter 10 leadershiphip Vision Leading & Managing supervisory Leadership & Strategic Leadership 5 Sources of Power Legitimate, Reward, Coercive, Referent, Expert 3 tralatitious Approaches to Leadership Approach Task surgical procedure Behaviors & Group Maintenance Behaviors, ELM Theory, unequivocal Leadership, Democratic Leadership, Laissez-fairer Situational Approach Broom Model, Fielders eventuality Model, Task-motivated Leadership, Relationship-motivated Leadership, Hershey & Blanchard Situational Theory ( JobMaturity, Psychological Maturity). Charismatic Leaders * Transformational Leaders * Transactional Leaders Controlling ? Chapter 14 Managerial Control Control a process that directs the activities of individuals toward the achievement of organizational goals bureaucratic Control Market Control tribe Control 4 Steps of Control Systems Setting public presentation Standards Measuring Performance C omparing Performance Against Standards & Determining Deviations fetching Action to Correct Problems & Reinforce Successes 6 Sigma Six Sigma is a quality direction concept that has the goal of eliminating defects room a companys product or service.It involves adjusting various aspects of and near the product or service until it is systematically what the customers want and need. The term sigma refers to how far a product or service is from beingness perfect, release of defects (relative to customers wants and needs). This state of saint or being as free of defects as possible is believed to be achieved at Six Sigma. inner(a) Audits & External Audits For the Internal & External audit information, refer to your textbook definitions and make sure you understand the differences and specific purpose of each one.